About Us

Our Addiction & Mental Health Rehab

About Northstar Recovery Center

Northstar Recovery Center is a leading provider of substance abuse and mental health treatment, offering Day Treatment (High-Intensity Outpatient) both in-person and virtually. With locations in Southborough and West Springfield, Massachusetts, we support individuals and families impacted by substance misuse, mental health and co-occurring disorders with personalized care, evidence-based therapies, and compassionate connection.


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Who We Are

Grounded in the belief that recovery is possible for everyone, we create a safe and empowering environment where clients can heal, grow, and reclaim their lives. Our programs emphasize clinical excellence, authentic relationships, and a strong recovery community, including ongoing family support and a vibrant alumni network.

Get Help With Recovery Costs

Most Major Insurances Accepted

We are in-network with major insurance providers and accept most plans. Fill out the form on the right for a no obligation benefit verification. We’ll help you understand exactly what (if any) out of pocket costs will be. If we don’t accept your insurance, we work closely with facilities who do and will recommend the best treatment option for your insurance coverage.

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Our Programs & Services

Our Founding Story

Northstar Recovery Center was born from empathy. From the founders on down, all of our team members have been directly or indirectly affected by substance use or mental health challenges. That lived experience shaped how we saw the landscape of addiction treatment, and what was missing from it.

At the time, people facing substance misuse were presented with two very different paths. If they had excellent, often costly insurance, they could access high-end treatment centers. If they didn’t, their choices were limited to underfunded, state-run facilities. The gap between the two felt not just unfair, but deeply unjust.

We set out to change that. Our vision was simple: to bring the highest quality care and a beautiful environment to everyone in our community who wanted help, regardless of their financial or insurance status.

One of the toughest parts came early. Finding a space to build that vision was harder than we imagined. Time and again, we were told by landlords and brokers, “We appreciate what you’re doing, but not in our building.” It was a reminder of the stigma we were up against – not just for those in recovery, but for the very idea of helping them.

Nevertheless, we kept going and built a team of extraordinary people – compassionate, dedicated, and driven not by profit, but by purpose. Today, that team goes above and beyond every single day. They show up not just for the job, but for the people we serve.

Northstar isn’t just a facility, it’s a place where people begin to rebuild their lives. We’re proud of the hundreds of success stories that started here and even more proud of the community that made them possible.

Our Mission & Vision

Our Mission

To guide individuals and families toward lasting recovery by providing compassionate, evidence-based treatment in a safe, supportive, and restorative environment. We meet people where they are, walking alongside them as they rediscover hope, purpose, and connection—equipping them with the tools, support, and community they need to thrive.

Our Vision

We aim to be a beacon of light in the darkness of substance and mental health disorders, where every individual and family may discover hope for a better future.

Northstar Recovery Center

Our Core Values

At Northstar Recovery, our values are the foundation of our organization, shaping every aspect of our operations and influencing how we engage with our clients and their families. We are dedicated to fostering a compassionate and supportive environment, ensuring that each interaction is rooted in respect, empathy, and understanding. Our commitment to integrity guides us as we work tirelessly to empower individuals on their journey to recovery, providing personalized care and support tailored to their unique needs. By placing a strong emphasis on collaboration, we strive to build meaningful relationships with clients and their families, welcoming open communication and active participation in the recovery process. Ultimately, our core values propel us to create a transformative experience that promotes healing and growth.

Compassion

We meet each individual with empathy and respect, honoring their unique story and the courage it takes to pursue recovery.

Hope

We hold hope for every individual, no matter where they are on their journey, and strive to create an environment where new beginnings are possible.

Integrity

We act with honesty, transparency, and ethical responsibility in all aspects of care, ensuring trust and accountability.

Collaboration

We believe recovery is a shared journey and work in partnership with clients, families, and community resources to foster lasting change.

Person-Centered Care

We tailor our treatment to each person’s needs, goals, and values—recognizing that healing happens when people feel seen, heard, and supported.

Accountability

We believe accountability is a cornerstone of growth and recovery. It means taking ownership of our actions, learning from challenges, and showing up with honesty and consistency.

Connection

We believe that meaningful relationships are foundational to recovery. We foster authentic connection—within ourselves, with others, and with community—as a source of healing and strength.

Equity and Accessibility

We are committed to removing barriers to care and creating inclusive spaces where individuals of all socioeconomic backgrounds can access high-quality treatment, support, and opportunity.

Our Testimonials

Check Out What People Are Saying

Northstar Recovery Center is equipped with a wonderful team who truly cares. Feeling welcome, safe, and supported while receiving help for addiction is crucial, and Northstar does it all and more! Northstar encourages family involvement and offers individualized treatment specific to each client who walks through the door. They truly go above and beyond.

Emily S.

The team at Northstar helped me dig out of one of the worst times of my life. The life skills I learned here will stay with me forever. From the owners to the therapists + recovery specialists everyone here is extremely knowledgeable and professional. Special shoutout to my therapist Karen who was kind, understanding and proactive in helping me with my recovery!

Dominic D.

From the first time I walked into Northstar I was greeted by many smiling faces. Those faces turned into confidants that have made my sobriety successful. Each and every staff members priority is the well being of their clients. The past 6 weeks, I have learned so much about my allergy (alcohol) and coping skills on how to remain sober for today and tomorrow. I highly recommend Northstar Recovery.

Kymberly D.

Northstar is an excellent environment for our loved ones who are seeking help with addiction. The entire staff is caring, kind and very helpful. They go well beyond what is expected to help each person. I give NorthStar at least 5 stars.

Bruce G.

Northstar has truly been a godsend. The staff is super friendly and takes time to learn everyone's name. They say good morning and make you feel welcomed. The groups are fantastic. They also offer yoga and sound healing groups. They explore different styles of recovery so that everyone can find what works for them. I highly recommend them to anyone looking for help. There is a path to recovery and they will help you find yours.

Carlos R.

We Are Here For You

Meet Our Management

Steve Windward 3

Steven Windward

Co-founder

Sam Lockard 3

Samuel Lockard

Co-founder

Screenshot 2025-06-17 at 1.49.59 PM

Hayley Pepin

VP Clinical Operations

Maggie Robinson 1

Maggie Robinson

Lead Clinician

Jay Nass 2

Jay Nass

Operations Coordinator

Emily Solomon 2

Emily Solomon

Program Coordinator

Ashley Dunn 1

Ashley Dunn

Program Coordinator

Begin Your Journey Today

Contact Us to Begin Your Recovery

If you or a loved one is ready to explore treatment options, Northstar Recovery Center is here to walk with you every step of the way. Our dedicated team is available 24/7 and understands the complex emotional and physical challenges of addiction and mental health disorders. You don’t have to do this alone.

Call us today or fill out our simple online form to connect with a member of our admissions team.